teksavvy

Awesome Customer Service From Teksavvy

As someone who can’t live without his internet, having a reliable Internet Service Provider is a must and even better if it has an awesome customer service / technical support which is something really scarce these day so I just had to share this story and pardon me it’s not the usual anime/game related blog post.

I’ve been using Teksavvy for almost 3 years now and never had a single complaint. Yesterday, I got randomly disconnected and had to power-cycle my cable modem. Behold, it worked again and for fun, I tweeted about it saying ‘My Teksavvy internet just got disconnected for no reason. Damn it, Rogers.’. Since I hate Rogers so much, I blamed them for the cause of my disconnect. Why ? just feel like it ^^;;.

Today, I got a tweet from @TSIKeith and he was checking if I got my problem solved/taken care of. I was speechless since I didn’t expect Teksavvy to follow up with me.

 

  4 comments for “Awesome Customer Service From Teksavvy

  1. July 27, 2012 at 8:10 am

    We’re glad you’re happy with Teksavvy and Keith. I’ve made sure that Keith knows that you appreciated the contact. Have a great weekend. 

    • July 27, 2012 at 10:13 pm

       :)

      • July 29, 2012 at 10:41 pm

         Im already jealous by only looking at the comment!

        • July 30, 2012 at 9:12 pm

           Too good to be true, isn’t it ? :)

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